savereizen ("we", "us", "our") operates the website savereizen.org and provides career coaching and business management training. This policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have under the Digital Personal Data Protection Act, 2023 (the "DPDP Act").
1. Data we collect
We collect only what we need to respond to you and deliver our services:
- Contact details you provide through our enquiry form — your name, email address, and phone number.
- Communications — messages you send us by email, phone, or form.
- Programme information — details relevant to coaching, where you choose to share them.
- Technical data — basic, non-identifying information such as browser type and pages visited, used to keep the site working and secure.
2. How we use your data
- To respond to your enquiry and arrange a call or consultation.
- To provide, manage, and improve our coaching and training services.
- To send you information about programmes you have asked about, where you have consented.
- To meet legal, accounting, and regulatory obligations.
3. Legal basis and consent
We process your personal data on the basis of the consent you give when you submit our form or contact us, and for the legitimate uses permitted under the DPDP Act. Your consent is free, specific, informed, and limited to the purposes described in this policy. You may withdraw your consent at any time (see Section 7); withdrawal does not affect processing carried out before withdrawal.
4. Sharing your data
We do not sell your personal data. We may share it only with:
- Trusted service providers (Data Processors) who help us operate, such as email and hosting providers, under appropriate contractual safeguards.
- Authorities or regulators where we are required to do so by law.
5. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes set out above, or as required by law. When data is no longer needed, we delete or anonymise it.
6. Security
We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or loss. No method of transmission over the internet is fully secure, but we work to safeguard your information.
7. Your rights
Under the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you and how it is processed.
- Request correction, completion, or updating of inaccurate or incomplete data.
- Request erasure of your personal data, subject to legal retention requirements.
- Withdraw consent at any time.
- Nominate another individual to exercise your rights in the event of death or incapacity.
- Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.
To exercise any of these rights, contact us using the details below.
8. Children's data
Our services are intended for working professionals and are not directed at children. We do not knowingly process the personal data of children under 18 without verifiable parental or guardian consent, as required by the DPDP Act.
9. Cookies
We use only essential cookies needed for the website to function. We do not use cookies to build advertising profiles of you. You can control cookies through your browser settings.
10. Grievance officer & contact
For any questions, requests, or complaints about your personal data, contact our Grievance Officer:
- Email: info@savereizen.org
- Phone: +91 80 4718 2200
- Address: Level 9, Prestige Trade Tower, Palace Road, Bengaluru, Karnataka 560001, India
We aim to acknowledge grievances promptly and resolve them within the timelines set by applicable law.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised. Significant changes will be highlighted on this page.